How To Cancel Kaspersky Subscription [3 Methods]

Installing antivirus software is crucial to safeguard your computer and protect the important data it contains. Many computer manufacturers offer a free one-year subscription to antivirus software, after which users are automatically charged for renewals. If you’re being charged by Kaspersky and wish to cancel your subscription to avoid further charges, this detailed guide will assist you.

Kaspersky Lab, a cybersecurity company, offers various security products and solutions through its subscriptions. These typically include antivirus software, internet security, and additional features like VPN, password management, and parental controls, depending on the chosen plan. Many users find themselves unexpectedly charged for these subscriptions years after purchase, as was the case with a cousin of mine who didn’t require antivirus due to minimal offline usage.

This guide will provide you with clear instructions on canceling your Kaspersky subscription. Understanding and applying the correct method is crucial to avoid unwanted charges. Additionally, I’ll offer some alternative antivirus options to consider for continued security.

Can I Cancel My Kaspersky Subscription Anytime?

Yes, you can cancel your Kaspersky subscription, but there are several factors to consider:

1. Timing of Cancellation: Ensure you cancel before the payment for the next period is processed to avoid charges. Payments are made in advance to maintain uninterrupted protection.

2. Automatic Charge Discontinuation: Canceling will stop automatic charges for future subscription periods. However, your current subscription remains active until its expiration date.

3. Refunds: Cancellation only affects upcoming payments and does not refund already paid amounts. Automatic billing occurs before the current period ends, so plan your cancellation accordingly.

4. Active Subscription Period: If canceled during an active period, your subscription will run its course until the end of the prepaid term. For example, if renewed for another year with two weeks remaining, it will end one year and two weeks later.

5. Refund Requests: To cancel early renewal and terminate an upcoming subscription, request a refund. Refunds can be requested within 30 days from the order date as per Kaspersky’s terms.

6. Refund Process: A customer support specialist verifies your request against Kaspersky’s refund policy. Upon confirmation, a refund is initiated, credited within 5-7 business days, and your subscription is canceled.

7. Initial Purchase Refunds: Requesting a refund for an initial purchase cancels the subscription immediately, updating it to an expired state. This also applies to automatic renewal payments unless requested within the pre-billing period.

How to Cancel Kaspersky Subscription?

Canceling your Kaspersky subscription may vary depending on your location. Here’s how you can manage it:

Canceling in Specific Countries

For users in Russia, Belarus, and other specified countries, follow these steps:

1. Check Your Email: Locate the confirmation or renewal email sent to your registered email address.

2. Find the Subscription Management Link: This email should contain a link to manage your subscription, either via your Kaspersky account or through the payment provider’s website.

3. Open the Link in a Browser: Click the link to be redirected to the subscription management page.

4. Navigate to Renewal Management: Look for options like “Manage Auto-Renewal” or “Cancel Subscription.”

5. Cancel Your Subscription: Follow the prompts to cancel your subscription. Confirm your decision when prompted.

6. Receive Confirmation: After canceling, you’ll receive a confirmation email verifying the cancellation.

Canceling in Other Countries

For users in other countries, the process is generally more straightforward and can be done directly through Kaspersky’s application or account portal.

From the Main Application Window

1. Open the Kaspersky Application: Access the main dashboard by launching the Kaspersky app on your device.

2. Navigate to the Profile Section: Find and click on the “Profile” section to access your subscription details.

3. Manage Your Account: Click on ‘Manage Account’ or sign in to your My Kaspersky account if prompted.

4. Access Subscription Details: In the My Kaspersky dashboard, select the “Subscriptions” section.

5. Manage Subscription: Click “Manage Subscription” and then “Cancel Subscription” from the options.

6. Confirm Cancellation: Follow the on-screen instructions to finalize the cancellation.

From the Website

1. Log in to My Kaspersky Account: Access the My Kaspersky portal on the website using your login credentials.

2. Navigate to Subscriptions: Go to the “Subscriptions” section to view your active services.

3. Select the Subscription: Click on the subscription you wish to cancel.

4. Manage Subscription: Click on “Manage Subscription” and select “Cancel Subscription.”

5. Complete Cancellation: Follow the on-screen prompts to confirm and complete the cancellation.

Alternatives to Kaspersky Subscription

For continued device security, explore these high-quality alternatives:

1. Norton 360: Offers comprehensive security features including real-time malware protection, VPN, and password manager.

2. Bitdefender: Known for advanced threat defense, ransomware remediation, and a secure browser for online banking.

3. McAfee Total Protection: Provides identity theft protection and safe browsing across multiple platforms.

Conclusion

Evaluate your security needs and choose a protection plan that aligns with your requirements. This guide aims to provide clarity on canceling your Kaspersky subscription effectively. Follow the appropriate steps for your region to ensure a smooth cancellation process.