How To Cancel American Home Shield [2 Methods]

You have purchased a home warranty from American Home Shield (AHS), but the recurring premium costs are becoming a strain on your budget. If you find that you haven’t used the warranty for any repairs in the past few years, you may want to consider canceling your AHS coverage to save money. Later, you can explore other comprehensive coverages that better suit your needs and budget.

American Home Shield (AHS) is a home warranty provider that offers protection for major home systems and appliances if they break down due to normal wear and tear.

Unlike homeowners insurance, which typically covers damage from external events like fires or floods, an AHS home warranty helps protect against the high costs of repairs or replacements.

If you haven’t had to repair or replace any home appliances but are still paying for the coverage, it may be time to consider canceling.

This guide will help you save money by opting out of American Home Shield coverage. It provides simple, quick methods to understand and apply the cancellation process. If you’re looking for another comprehensive home coverage system, some options are listed below.

Can I Cancel American Home Shield Anytime?

Canceling your AHS coverage is straightforward, but timing is crucial. Consider the following factors:

1. Cancellation Fees: AHS has two fees based on different time frames. Whether you cancel within the first 30 days or not, the cancellation policy states that if AHS has provided any services or claims, they will deduct the cost from any refund you are owed after cancellation.

2. Contractual Terms: The monthly fee paid toward your warranty service over the contract term helps cover the cost of claims you might submit. If you cancel prematurely, you may owe a balance if AHS has paid out more than you’ve contributed. For example, if you’ve paid $300 and AHS has covered $500 in claims, you’ll need to pay the $200 difference. Conversely, if AHS has only covered $80, they will deduct this from your $300, resulting in a prorated refund of $220.

How To Cancel American Home Shield?

Canceling your American Home Shield coverage is easy and can be done in several ways. Below are detailed steps for each method.

How To Cancel American Home Shield Via Calling?

Canceling via phone is a direct method, allowing you to clarify any doubts, though it may require patience due to potential hold times. Here’s how:

1. Dial the Phone Number: Contact AHS customer service at 800-858-1922, specifically for member services and cancellations.

2. Call During Business Hours: Their customer service is available seven days a week from 9 am to 5 pm EST. Ensure you call during these hours.

3. Navigate through the Automated Menu: After dialing, you’ll be greeted by an IVR system. Listen carefully and select the option related to account management or cancellations.

4. Speak Clearly: Once connected with a representative, state that you wish to cancel your AHS coverage. Discuss and understand the cancellation process and any requirements.

5. Prepare Your Details: Before calling, gather necessary information for a smooth process, including your account number, personal details (full name, registered email, billing address).

6. Identity Verification: The representative may ask security questions or request additional details for verification.

7. State Your Request Clearly: After verification, clearly state your cancellation request. Inquire about terms, conditions, fees, and any refunds.

8. Request Confirmation: After submitting your request, ask for confirmation, including the effective cancellation date and any further actions required.

9. Obtain Written Confirmation: Request written confirmation via email or postal mail, including the effective date, confirmation number, and any refunds.

How To Cancel American Home Shield Via Email?

Canceling via email is another straightforward approach, allowing you to document your request and subsequent communication. Follow these steps:

1. Draft Your Cancellation Email:
   • Subject Line: Use a clear subject like “Request for Account Cancellation.”
   • Email Body: Start with a polite salutation and include necessary details like your full name, account number, date of birth, address, registered email, and phone number.
     

2. Mention Reason for Cancellation: Briefly explain your reason for canceling, which can expedite the process.

3. Request Confirmation of Cancellation: Ask for written confirmation, including the effective cancellation date and refund details if applicable.

4. Send the Email: Address it to social@ahslink.com and attach relevant documents for verification if needed.

5. Follow Up: If you don’t receive confirmation within a reasonable timeframe, follow up to ensure your request is processed.

6. Monitor Your Bank Account: After canceling, check your bank statements to confirm no further payments are processed.

7. Document Everything: Save copies of your email request and any confirmation for future reference.

Alternatives To American Home Shield

If you’re seeking alternatives to AHS for home warranty coverage, several reputable companies offer similar services. Here are a few top options:

1. Choice Home Warranty:
   • Offers Basic and Total coverage plans.
   • Covers HVAC, electrical, plumbing, appliances, and more.
   • 24/7 claims service with quick processing.
   • Available nationwide in most states.
     
2. Select Home Warranty:
   • Provides Bronze (appliances), Gold (systems), and Platinum (both) plans.
   • Competitive rates with regular discounts.
   • Free roof leak coverage included in some plans.
   • 30-day repair guarantee.
     
3. Cinch Home Services (formerly TotalProtect):
   • Offers Appliances, Built-in Systems, and Complete Home plans.
   • 180-day workmanship guarantee.
   • Optional add-ons like septic tank and pool coverage.
   • Transparent pricing and customizable plans.

Conclusion

Home warranty coverage can be essential if your home has multiple expensive appliances, as a single repair could be costly. However, if your home appliances aren’t costly or don’t require extra protection, you might save money by opting out of a warranty. This saved money could be invested elsewhere for better returns.

Frequently Asked Questions

How Do I Stop American Home Shield Emails?

To stop receiving promotional emails, click the unsubscribe link in the footer of any email or contact their Privacy Coordinator.

How To Contact American Home Shield Corporate Office USA?

American Home Shield’s headquarters is located at 889 Ridge Lake Boulevard, Memphis, TN 38120, USA. You can contact them by phone at +1-800-735-4663.

What Is The Benefit Of American Home Shield?

AHS covers parts of major home systems and appliances, including heating, air conditioning, electrical, plumbing, kitchen, and laundry appliances. Check the plan agreement for coverage details, service fees, limitations, and exclusions.