How To Cancel EasyJet Flight Booking [Detailed Guide]

Life is inherently uncertain, often leading to unexpected changes, including the need to cancel travel plans. If you find yourself in this situation with an EasyJet booking, don’t worry—you can cancel your flight.

While frequent travelers are often familiar with airline cancellation procedures, less frequent flyers might find the varying policies across different airlines confusing, making it essential to understand EasyJet’s specific policies to avoid unnecessary fees.

Every airline must comply with local laws and regulations, especially concerning cancellations initiated by either the airline or the passenger. Understanding these rules can potentially save you money and increase the likelihood of a refund.

Although a full refund after canceling an EasyJet flight is rare, exceptions exist in cases like bereavement or sudden illness, provided there is strong supporting evidence.

This guide will help you understand your options and timing when canceling an EasyJet flight. It outlines various methods for canceling your booking, providing clarity on EasyJet’s policies and terms to minimize surprises or charges.

Can I Cancel EasyJet Flight Booking Anytime?

Yes, you can cancel your EasyJet booking, as the decision is entirely yours once payment is made. However, to minimize losses, it’s crucial to understand the company’s policies:

1. Canceling within 24 hours of booking usually entitles you to a full refund minus the cancellation fee.
2. If you don’t fly, you’re eligible for a refund of certain government taxes.
3. Change Fees vary based on timing:
   • More than 60 days before departure incurs a lower fee (approximately £25-£30 per flight).
   • Within 60 days of departure, higher fees apply (around £49 per flight).
4. If the new flight is more expensive, you’ll need to pay the fare difference.
5. Potential Fees:
   • EasyJet charges around £49 per booking if canceled within the first 24 hours.
   • Change fees range from £25 to £49, depending on how far in advance changes are made.
   • A no-show is considered a forfeiture, with no refund or credit entitlement.
6. Combo bookings for car rentals, hotels, and insurance made with your flight are subject to different cancellation policies if booked separately, requiring direct cancellation with the provider.
7. Travel insurance might cover flight costs in cases where you cannot travel, such as medical reasons.
8. EasyJet has policies for serious illness, requiring a medical condition that significantly impacts daily activities, rendering flying impossible. A “can’t fly” certificate may be required, and travel insurance is advisable for unexpected illnesses.
9. Bereavement affecting travel eligibility results in EasyJet providing a flight voucher. If the booker or a passenger is deceased, a full or partial refund via the original payment method is granted, though travel agent bookings must be handled directly with the agent.

How To Cancel EasyJet Flight Booking?

There are several methods to cancel your EasyJet flight. For cancellations due to illness or bereavement, specific procedures apply, which are explained for clarity. General cancellations offer multiple options.

How To Cancel EasyJet Flight Booking From Website?

To cancel your EasyJet flight via their website, follow these steps:

1. Visit EasyJet’s official website.
   • Log in with your credentials if you have an account, or use the booking reference number and email for guest bookings to access flight details.
2. Manage Bookings
   • After logging in, click on “Manage Bookings” on the homepage.
   • Enter your booking reference and email if not logged in, or select the booking from your account.
   • Your upcoming flights will be listed.
3. Select the Flight to Cancel
   • Choose the specific flight you wish to cancel. The page will show details like flight number, departure date, and destination.
4. Cancel the Flight
   • Click on more options, where “Cancel Booking” will be available, usually under “Flight Options” or “Manage Your Booking.”
   • Follow the on-screen prompts to confirm the cancellation.

How To Cancel EasyJet Flight Booking In Case Of A Serious Illness?

EasyJet offers a specific process for cancellations due to serious illness. If a health condition prevents you from flying or causes a missed departure, follow these steps:

1. Log in to your account on EasyJet’s website.
2. Click on “Manage Booking” followed by “Cancellations.”
3. Download and print the Medical Declaration Document.
4. Complete the form fully, ensuring a doctor’s statement and signature.
5. Submit the completed document to EasyJet, ensuring all three sections are filled, as incomplete forms will be rejected.
6. Complete the “Contact Us” form with the following sections:
   • Section 1: Provide your details, including name and booking information.
   • Section 2: Under “Your Question,” select “Serious Illness” and answer:
     1. Which customers on the booking cannot fly?
     2. Which flight needs to be canceled or has been missed?
   • Section 3: Upload the completed medical declaration document.
7. EasyJet typically processes requests within seven days.

Note: If online submission is not possible, send a letter with your booking reference, required information, and the signed medical declaration document to:

Executive Support Team,
EasyJet Airline Company,
Hangar 89, London Luton Airport, LU9 2PF

How To Cancel EasyJet Flight Booking In Case Of Bereavement?

For cancellations due to bereavement, use the “Bereavement (Cancel Booking)” option in the online “Contact Us” form. Complete the form with:

1. Confirmation of which customers on the booking cannot fly.
2. Identification of missed or canceled flights.
3. Status of the deceased as a booker, passenger, or non-passenger.
4. Upload a copy of the death certificate.
5. Provide contact number and email address.

If online completion or document upload is not possible, send a letter with the required information and a death certificate copy to:

Executive Support Team,
EasyJet Airline Company,
Hangar 89, London Luton Airport, LU9 2PF

How To Cancel EasyJet Flight Booking By Calling?

For general cancellations not linked to unfortunate incidents, calling EasyJet offers quick assistance. While online cancellation is convenient, here’s how to proceed by phone:

Prepare Before You Call:

1. Booking Reference Number: This identifies your booking and is found in the confirmation email.
2. Email Address or Account Information: Required for identity confirmation or booking location.
3. Flight Details: Have departure and arrival destinations, date, time, and passenger names ready.
4. Reason for Cancellation: Optional for standard cancellations, but helpful for special waivers or refunds.
5. Documentation (if needed): Mention any supporting documents for specific reasons like illness or bereavement.

Step 1: Dial the Customer Service Number

• Find EasyJet’s country-specific numbers on their “Contact Us” page.
• Call the number corresponding to your location for efficient handling.

EasyJet Contact Numbers:

• UK Customer Service: +44 (0) 330 365 5000

Step 2: Navigate the Automated Menu

• The automated system will offer options like flight status checks, changes, or cancellations.
• Choose “Manage or Cancel Booking” or speak with a representative.

Step 3: Speak with a Customer Service Representative

• Explain your need to cancel, providing your booking reference and reason.
• They will inform you of cancellation options based on EasyJet’s policy:
  1. A refund may be available within 24 hours of booking (minus the fee).
  2. A voucher or credit could be offered for early cancellations beyond 24 hours.
  3. Special circumstances may lead to fee waivers or additional assistance.
• Confirm any applicable fees and the refund type (voucher, partial, or full refund).

Step 4: Receive Confirmation

• After processing the cancellation, receive a confirmation number or reference.
• Request a confirmation email or written notice, which EasyJet sends post-call.

Conclusion

While canceling a flight is straightforward, understanding the implications on costs and bookings ensures wiser decisions. For unique circumstances, follow the specified methods, as EasyJet provides special policies for such cases. For general cancellations, use the website or call, and for added security, contact EasyJet customer support to explore possible solutions.

Frequently Asked Questions

Is EasyJet Check-In Free?

Yes, EasyJet offers free online check-in, available from 30 days up to 2 hours before the scheduled departure.

Is EasyJet A Low Cost Airline?

Indeed, EasyJet connects various European destinations, offering deals through flight sales and last-minute offers.

Is There Wifi On EasyJet Flights?

EasyJet provides onboard Wi-Fi, accessible at 10,000 feet, but it is a closed-loop system without Internet or email access.