Checking your credit card statements regularly is important, especially if you have subscribed to services like Pearson Plus. Many people found themselves still being charged for subscriptions they had forgotten, especially after the transition back to traditional schooling post-COVID.
If you subscribed to Pearson Plus and need to cancel it, remember that they often have auto-renewal features, so you’ll continue to be charged until you take action to cancel.
Pearson Plus is a subscription service provided by Pearson, targeting students by offering digital access to a vast library of textbooks and educational resources. The platform aims to make learning materials more accessible and affordable for students. However, many similar services have struggled post-COVID, with some, like Byju’s, facing significant financial challenges despite once being valued highly.
To get rid of such platforms, especially if they no longer serve your needs, it’s crucial to understand how to cancel your Pearson Plus subscription. The cancellation process depends on how you purchased the subscription, whether directly online, through a bookstore, or via a school campus. This initial purchase method will determine your cancellation options and the applicable policies.
Can I Cancel Anytime?
- Yes, you can cancel your Pearson Plus subscription, but be aware of Pearson’s specific terms and conditions.
- If purchased from Pearson, you can request a full refund within the first 14 days of your initial 4-month term, provided it’s within one hour of purchase.
- For bookstore purchases, return the access code to your campus store within the first 14 days for a refund.
How to Cancel Pearson Plus Subscription
The cancellation process varies depending on where you initially subscribed, such as the Pearson website or a third-party app store.
Canceling via Pearson Website
- Visit the Pearson Plus website and log in.
- Access your subscription settings in your account.
- Select “Cancel Subscription” and follow the prompts to confirm.
Canceling via Apple App Store (iOS)
- Open the Settings app on your device.
- Tap your Apple ID at the top and select “Subscriptions.”
- Locate Pearson Plus, tap “Cancel Subscription,” and confirm through on-screen instructions.
Canceling via Google Play Store (Android)
- Open the Google Play Store app.
- Tap the profile icon and select “Payments & Subscriptions.”
- Find Pearson Plus, tap “Cancel Subscription,” and follow the prompts to confirm.
Canceling via Email
- Compose an email to Pearson customer support with necessary details like your full name, registered email, subscription type, and transaction ID.
- Request cancellation and wait for a confirmation response.
Canceling via Phone Call
- Locate the correct Pearson customer service number based on your region.
- Prepare account and order details before calling.
- Speak to a representative, request cancellation, and ask for a confirmation email.
Alternative Cancellation via Payment Method
If you’re unable to cancel through Pearson, you can stop automatic renewal through your payment method:
- Check your statements to identify if Pearson charges directly via your card or PayPal.
- Log into your payment account and cancel recurring payments related to Pearson Plus.
Canceling from a Bookstore
For those who purchased through a bookstore, the process is different:
- Review the bookstore’s return policy and return the access code if not redeemed.
- Visit or contact the bookstore to request a refund.
Refunds
- Refunds are possible within the first 14 days and typically take up to 10 days to process back to your payment account.
- Refunds will be issued through the original payment method, whether credit card, PayPal, or Apple Pay.
Conclusion
Regularly checking your credit card bills is crucial, especially when dealing with services that auto-renew. Many service providers thrived during the COVID era but faced challenges post-pandemic, often enforcing stringent renewal policies. If you encounter difficulties with canceling or experience delays in refunds, ensure to follow up diligently to resolve any issues.
Frequently Asked Questions
How Do I Manage My Pearson Plus Subscription?
To update your Pearson Plus account, sign in and navigate to “My Account,” where you can manage your subscription, update your profile, change your password, and update payment info.
Does Pearson Plus Auto Renew?
Yes, unless auto-renew is turned off in your account settings, your subscription will automatically renew at the end of the initial period.
Does Pearson Track Your Time?
Pearson tracks the time spent on answering questions, which is not necessarily indicative of total time spent on assignments. For more details, contact Pearson customer support.
