How To Cancel Scentbird Subscription [3 Methods]

Fragrances possess a unique ability to connect directly with our senses and emotions. When a scent enters through your nostrils, it immediately sends a message to your brain.

Woody and musky aromas often signify masculinity, while floral scents are typically associated with femininity. If you’ve been using Scentbird to explore different scent profiles and avoid the commitment of purchasing full-sized bottles at high prices, you might be considering canceling your subscription.

Once you’ve experienced a range of fragrances and feel ready to make a decision, perhaps it’s time to invest in full bottles of Eau de Cologne or Eau de Toilette and stop subscribing.

Scentbird is a fragrance subscription service that offers an opportunity to sample various perfumes and colognes without buying full-sized bottles. Subscribers pay a monthly fee to receive an 8 ml travel-sized bottle of their choice from a wide selection of designer and niche brands.

If you’re ready to settle on a full-sized bottle and save on monthly fees, it might be time to cancel your subscription.

This comprehensive guide will walk you through the different ways to cancel your Scentbird subscription. Before proceeding, it’s crucial to understand some of the guidelines and policies laid out by Scentbird, which are explained below.

After cancellation, if you still seek similar services, we provide some alternatives for you to consider.

Can I Cancel Scentbird Subscription Anytime?

Yes, you can cancel your Scentbird subscription whenever you wish. However, there are several important factors to keep in mind:

1. Automatic Renewal: All Scentbird subscription plans automatically renew (except for gift subscriptions).
2. Cancellation Timing: To avoid renewal, cancel your subscription at least one day before your billing date. Check your billing date in your Scentbird profile.
3. Post-Cancellation: If you cancel after your billing date, ensure the cancellation takes effect to prevent future charges.
4. Multi-Month Plans: Subscriptions with 3, 6, or 12-month commitments cannot be canceled mid-term. You can downgrade to a month-to-month plan or stop automatic renewal. Cancellation will take effect at the end of the term, with no refund provided, but shipments will continue until the subscription term ends.
5. Gift Subscriptions: These cannot be canceled, and prepaid fees are non-refundable. The purchaser may have rights to cancel on your behalf.

How to Cancel Scentbird Subscription?

Canceling your Scentbird subscription is straightforward, but ensure that you follow the correct process to prevent future billing issues. Here are the different methods to cancel your subscription:

How to Cancel Scentbird Subscription from Website?

If you’ve decided to cancel your Scentbird subscription, follow these detailed steps to do so via their website:

1. Visit the Scentbird Website: Go to the official Scentbird website by entering the URL in your browser’s address bar.
2. Log in to Your Account: Click on the “Log In” button, usually found at the top right of the homepage. Enter your email and password to access your account.
3. Access Your Profile: Once logged in, click on your profile icon in the top right corner to open the dropdown menu with account settings.
4. Navigate to ‘Subscription Status’: Select “Subscription Status” from the dropdown menu to view your active subscription details, including the next billing date.
5. Click on ‘Cancel Subscription’: On the “Subscription Status” page, click “Cancel Subscription” to begin the cancellation process. Review any information or offers Scentbird provides.
6. Follow the Cancellation Prompts: Follow the on-screen instructions to confirm your cancellation, provide feedback, or review offers.
7. Confirmation of Cancellation: After completing the steps, Scentbird will email you a cancellation confirmation. Keep this email for your records.

How to Cancel Scentbird Subscription via Email?

Canceling via email involves a few simple steps:

1. Draft Your Cancellation Email:
   • Subject Line: Use a clear subject, such as “Request for Subscription Cancellation.”
   • Email Body: Start with “Dear Scentbird Customer Service Team,” and include necessary details:
     • Full Name, Subscription ID, Date of Birth, Address, Email Address, Phone Number.
2. Mention Reason for Cancellation: Provide a reason for canceling, which might expedite the process.
3. Request Confirmation of Cancellation: Ask for written confirmation of your cancellation, including the effective date and refund details if applicable.
4. Send the Email: Email support@scentbird.com, attaching any required documents for verification.
5. Follow Up: Check for confirmation and follow up if delayed.
6. Monitor Your Bank Account: Ensure no further charges occur after cancellation.
7. Document Everything: Save copies of your email and confirmation for future reference.

How to Cancel Scentbird Subscription via Phone?

Canceling by phone is another option:

1. Call Scentbird Customer Service:
   • Dial (201) 579-3264 for customer service and cancellations.
2. Timing: Call during business hours, 9 am to 5 pm EST, seven days a week.
3. Talk to a Representative:
   • Navigate the automated menu to reach account management or cancellations.
   • Clearly state your request to cancel the subscription.
4. Provide Account Information: Have your Subscription ID and personal details ready for verification.
5. Verification Process: Answer security questions or provide additional details for identity verification.
6. Confirm Cancellation and Documentation:
   • Request confirmation of your cancellation, including the effective date and any further actions.
   • Obtain written confirmation via email or mail, including the effective date, confirmation number, and refund information if applicable.

Alternatives to Scentbird Subscription

If you’re looking for alternatives to Scentbird, consider these fragrance subscription services:

1. ScentBox: Offers a similar model with a wide selection of designer fragrances. Key features include free exchanges, subscription tiers, and a rewards system.
2. The Fragrance Club: Provides a variety of designer and niche scents with multiple subscription tiers. Offers both popular and unique perfumes.
3. Luxury Scent Box (LUXSB): Focuses on personalized service with a scent quiz for recommendations. Offers over 500 fragrances, including luxury brands.

Conclusion

Fragrances play a significant role in complementing the natural aroma of our bodies, especially when we sweat. After exploring various scents, it’s possible you’ve gathered enough information to decide on full-sized bottles. Now that you know how to cancel your Scentbird subscription, you might want to save up for exclusive perfumes like the legendary Chanel No. 5, which once contained rare ingredients like Ambergris.

Frequently Asked Questions

What Happens If I Don’t Like My Scentbird?

Scentbird does not accept returns on subscription items unless they are damaged or defective. However, returns on full-size fragrances and gift sets are accepted within 15 days of delivery.

Why Does Scentbird Keep Charging Me?

Scentbird plans renew automatically at the end of each billing cycle, except for gift subscriptions. Subscription changes are billed immediately.

Can You Pause a Scentbird Subscription?

Yes, you can pause or cancel your subscription at any time. Scentbird aims to ensure that each delivery is tailored to your preferences.