How To Cancel TurboTax Deluxe – Complete Guide

Canceling a TurboTax Deluxe subscription can be straightforward. If you’ve found a more versatile tax service or no longer require the extra features offered by TurboTax Deluxe, you can easily cancel following these specific steps.

1. Begin by visiting your TurboTax account. Use your account credentials to access your dashboard, which gives you control over your subscriptions and allows you to view your TurboTax Deluxe plan information.
2. Once logged in, navigate to the “TurboTax Advantage” section, typically on the right side of the screen. Here, you can find information about your subscription and manage any products tied to your account, including TurboTax Deluxe.
3. Scroll through your subscriptions and products list until you locate the “Remove Product” option next to TurboTax Deluxe. Click on “Remove Product” to prevent future charges and renewals for the next subscription period.
4. Confirm the cancellation by clicking “Delete Product” and follow the on-screen instructions. You will receive a confirmation message indicating that your TurboTax Deluxe has been successfully canceled.
5. Ensure your TurboTax Deluxe service is not set to renew by default, preventing unexpected charges. If you later decide to return, you can access the “TurboTax Advantage” section and proceed with a “Sign Up” option, indicating a fully canceled subscription.

Check back periodically to ensure your subscriptions haven’t been renewed, keeping you in control of your TurboTax services.

How To Cancel TurboTax Deluxe Over The Phone?

Canceling TurboTax Deluxe via phone is a reliable method. You can easily contact a representative to cancel your membership by following these steps:

1. Call 1-800-446-8848 to reach TurboTax’s customer support team. Have your details and personal information ready to help the representative locate your account promptly.
2. Inform the representative that you wish to cancel your membership. Clearly state your reasons for cancellation and provide any requested information, such as account ID, full name, or contact details.
3. Confirm your identity to ensure the correct account is canceled.
4. Once your cancellation request is processed, ask the representative to send you an email confirmation. This provides assurance that your TurboTax Deluxe has been canceled and offers a transaction record for future reference.

By following these steps, you can efficiently cancel TurboTax Deluxe through Customer Service with minimal hassle.

How To Cancel TurboTax Live?

Canceling TurboTax Live is simple if you no longer need live assistance. You can downgrade by following these steps:

1. Log in to TurboTax, open your tax return, and select “File” to view your order details.
2. Review your current TurboTax plan and fees in the order summary.
3. Click “Downgrade” in the order summary to select a lower-tier package without live expert assistance.
4. Confirm your downgrade, and your service will automatically operate under the new plan without altering your tax return data.
5. Continue working on your taxes while reducing costs from TurboTax Live charges.

How To Delete TurboTax Account?

Deleting a TurboTax account is not an available option, but you can clear your data. If you’ve used TurboTax for free or signed up for its free service, you can clear your data instead of deleting the account.

The “Clear and Start Over” feature allows you to remove all information and prepare to start anew. This feature is useful if you’ve not completed a tax return, ensuring no personal or tax information remains on the server.

How To Cancel TurboTax Advantage Subscription?

Canceling your TurboTax Advantage subscription prevents automatic renewals. Follow these steps:

1. Log into your TurboTax Advantage account using your registered email and password to access your dashboard.
2. Navigate to the “TurboTax Advantage” section on the right side of the dashboard. Click to view your subscribed products and services.
3. On the subsequent page, click the “Remove Product” link beside each listed product to cancel them individually from your subscription.
4. Once all products are removed, a sign-up option appears, indicating your subscription has been canceled.

If you see a sign-up option after accessing TurboTax Advantage, your account is already canceled, requiring no further action. This straightforward process prevents future renewals of TurboTax products.

How To Cancel TurboTax Return In Progress?

Canceling a return in progress with TurboTax is straightforward if you need to restart. Follow these steps to begin anew:

1. Log in to your TurboTax account online using your registered email and password.
2. On the dashboard, find the orange “Take me to my return” button to access your work in progress.
3. TurboTax will prompt you to confirm the cancellation of the return in progress. Click “Yes” to delete all entered data, serving as your confirmation step.
4. Start again from scratch on the initial page. You can add updated or corrected information for accuracy.
5. This process is beneficial when correcting key information or ensuring accuracy before filing.

Here’s how you can do the Clear and Start Over:

1. Log into your TurboTax account using your credentials.
2. Select your current or previous tax return to update or change information.
3. Locate the “Clear and Start Over” option in the tax tools section of your dashboard.
4. Confirm the action through the dialog box presented by TurboTax.
5. Once confirmed, all data in your TurboTax account will be cleared.

This process doesn’t delete the account but ensures your information and tax history are inaccessible, offering a fresh start.

How To Deactivate TurboTax Account?

While permanent deletion isn’t possible, you can deactivate your TurboTax account. Deactivating is suitable for users who don’t wish to have an active account but want their data erased.

To deactivate, follow these steps:

1. Log in to your account using your username and password, accessing settings and features.
2. Click the “Contact” button to reach TurboTax support for assistance in deactivating your account.
3. In the contact section, type “Deactivate my TurboTax account” to clarify your request.
4. Use TurboTax’s live chat to speak with a representative who can guide you through deactivation.
5. Confirm your request with the representative, who will deactivate your account.

Though permanent deletion isn’t available, deactivation ensures TurboTax cannot use your account for future filings unless reactivated.

Final Words

We hope this guide assists you in canceling TurboTax Deluxe, whether online or via phone. Both methods work, though we recommend calling TurboTax’s customer service for quick resolution.

We’ve also detailed canceling other TurboTax services, like TurboTax Live and TurboTax Advantage. Each service has distinct cancellation procedures, so follow specific instructions for the service you wish to cancel. Understanding these differences simplifies the cancellation process, helping you manage subscriptions effectively.

Frequently Asked Questions

How to contact TurboTax support to cancel?

To cancel your TurboTax subscription or resolve related issues, several contact methods are available. Dial their customer service number for quick assistance, or use the live chat on the TurboTax website. For specific concerns, you can email customer support or visit the TurboTax help center.

Is it possible to cancel TurboTax after filing?

Canceling a TurboTax subscription after filing is challenging. Once filed, cancellation through the process is not possible. While you can modify your order, direct cancellation doesn’t occur post-submission.

Does TurboTax Offer Free Service?

Yes, TurboTax offers free service through its TurboTax Live Assisted Basic edition. Eligibility for this free filing service depends on the simplicity of your tax return.